BeApex Refund Policy

1.1 This policy applies to paid in-app digital items and services purchased through Apple App Store or Google Play Store.

1.2 This policy does not create rights inconsistent with mandatory consumer laws in your jurisdiction.

2.1 All in-app purchases in BeApex are processed by the applicable platform billing provider (Apple or Google).

2.2 Refund requests for platform purchases must be submitted through the original app store account used for purchase.

2.3 Devfing cannot override final refund decisions made by Apple or Google under their respective billing policies.

3.1 Gems, Stars, and Credits are virtual promotional units and are not redeemable for cash.

3.2 Credits used for gift cards, vouchers, prepaid recharges, or similar promotional rewards are final once redemption has been approved, issued, or fulfilled, except where required by law.

3.3 Reward inventory is limited and may be modified, paused, or discontinued at any time.

5.1 If you suspect unauthorized billing, contact Apple or Google immediately and notify us at admin@devfing.com.

5.2 Devfing reserves the right to suspend associated accounts, pending investigation, where chargeback abuse, payment fraud, or account compromise is reasonably suspected.

If purchased benefits are not delivered due to a verified technical fault in BeApex, contact support and we will attempt a reasonable remedial action (such as entitlement restoration), subject to account verification and logs.

7.1 Support Contact: admin@devfing.com

7.2 Please include your platform, account identifier, and transaction reference in support requests.